Frequently Asked Questions
Please read our FAQs before sending us a message
Where do you source the products?
We source most of our products portfolio from Turkey
Where do you ship the products
We ship from Istanbul and Mersin Ports in Turkey or else at factory gate depending on the product and order quantity
Where will the commercial documents be issued?
All commercial documents are issued in Turkey.
What will be the order lead time for my orders.
Order lead time will depend on the products you requested and it will be mentioned on our proforma invoices.
How will I pay for my orders
Payment terms will be detailed on our proforma invoices. The payments will be made to our corporate banks accounts in Turkey
Do you do online sales in this web site?
This site is only for information and order tracking purpose. There is no online sales on this website.
Are the prices displayed in this web site valid?
The prices displayed are just symbolic. We tailor the actual prices depending on your demands on our proforma invoices
Where is your company located in?
Our official headquarters is located in Istanbul Turkey and we operate commercially in Turkey.
Where do you Export your products?
We export to all countries wherever we receive demand and we match the prices.